Modern day consumers expect convenient solutions to all their needs. This includes easy online access to their monthly bills and communications from your organisation. Consumers can now enjoy such a solution from Bidvest Data’s secure online communication portal; i:site.
i:site is an innovative document presentment portal and an invaluable business tool for any consumer-reaching organisation. i:site displays personalised documents in a secure online environment that serves as virtual storage.
How i:Site works:
Consumers are directed to log on to i:site via email or SV SMS (Smart View SMS). Once they have authenticated, a menu based dashboard of options is displayed. They can view a summary statement, or download their full bill; choose to view their current or previous month’s documents; view and accept targeted marketing offers, update their details, make immediate payment or link to any external web page. Consumers enjoy a wide range of convenient options, all in one online location.
The features and benefits of i:site:
- Securely hosted and accessed via password authentication
- Option to view previous month’s documents
- Accessed via consumers channel of choice (Email or SV SMS)
- Convenient call-to-action menu’s
- Consumer behaviour is tracked and reported
- Web responsive display - for any device
- Supports targeted, cross-sell & upsell marketing
- Integrated payment options
- Tracks consumers interaction
- Custom designed according to your organisation’s needs and corporate identity